Please read the following policy carefully to ensure a smooth and satisfactory delivery experience.
Delivery Radius: Our local delivery service covers a radius of up to 10 kilometers from our Fuel Centre in Ballybane Industrial Estate. If your delivery address is beyond this range, please choose the click and collect option.
Safe Delivery Area: In order to ensure the safety of our drivers and your property, we require a safe and accessible location for our delivery van to stop. If our driver deems the area to be unsafe or inaccessible, we reserve the right to refuse delivery. In such cases, we will contact you to arrange an alternate location or time.
Limited Stair Access: Due to the nature of our products, our drivers are unable to carry fuel up multiple flights of stairs. Please ensure that your delivery location is easily accessible from ground level or has elevator access. If this is not possible, kindly inform us in advance so that we can make appropriate arrangements.
Delivery Timeframes: We strive to provide prompt and efficient delivery services. However, please note that the delivery timeframes are estimates and may vary depending on factors such as traffic, weather conditions, and the overall volume of orders. We will make every effort to deliver your order within the specified timeframe, but we cannot guarantee a precise delivery time. We will do our best to contact you if there are any delays or changes to the delivery timeframe.
By placing an order for local delivery, you agree to abide by these terms and conditions. We appreciate your understanding and cooperation. If you have any questions or concerns regarding our local delivery services, please do not hesitate to contact our team at (091) 779 200.